Effective Date: January 1, 2025
At Enablism, we're committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our AI-powered value enablement platform. As a Canadian company serving global clients, we comply with applicable data protection laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR) for our European clients, and other relevant privacy regulations worldwide.
The data controller responsible for processing your personal data is:
Enablism Inc.
A Canadian corporation serving global clients
Email: hello@enablism.com
The controller is the entity that determines the purposes and means of processing your personal data. As a Canadian company, we comply with Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as international data protection regulations such as GDPR for our European clients. For any questions about data processing, please contact us using the information above.
We collect information you provide directly to us when using our value enablement platform. This includes your account information such as name, email address, phone number, company name, and job title. We also collect business data that you input into ROI calculators, value assessments, and business case builders.
When you use our AI-powered features, we may collect sales call transcripts and notes you upload for analysis. We treat this information as highly confidential and apply enhanced security measures to protect sensitive customer conversations and business intelligence. We automatically gather usage analytics to understand how you interact with calculators, reports, and platform features. For billing purposes, we collect payment details and transaction history. Additionally, when you connect our platform with other tools, we collect integration data synced from your CRM, CMS, or workflow tools such as Salesforce, HubSpot, WordPress, and Webflow.
We process your personal data only when we have a valid legal basis under applicable data protection law. We use your information to deliver our platform services, including powering your interactive calculators, business case generation, and value realization dashboards. This processing is based on the performance of our contract with you (GDPR Art. 6(1)(b)).
We train and improve our AI models to generate accurate ROI calculations, extract insights from transcripts, and personalize value content. This AI processing is based on our legitimate interest (GDPR Art. 6(1)(f)) or your consent (GDPR Art. 6(1)(a)) where required. We provide engagement tracking, lead qualification data, and usage analytics based on our legitimate interest in understanding platform usage and improving our services.
To sync data with your CRM, CMS, and other connected tools, we process integration data based on contract performance or your consent. We analyze usage patterns to enhance features and user experience based on our legitimate interest. Communication with you, including technical notices, product updates, and support messages, is processed based on contract performance or legitimate interest. Finally, we process payments and maintain subscription records based on contract performance and legal obligations (GDPR Art. 6(1)(c)).
We do not sell your personal information or business data. Your calculator models, business cases, call transcripts, customer conversations, and proprietary value frameworks remain strictly confidential and are never shared with competitors, other customers, or third parties for their benefit.
Confidentiality Commitment: We treat all information you provide—especially sensitive data such as sales call transcripts, customer insights, and proprietary business intelligence—with the highest level of confidentiality. This information is protected by contractual, technical, and organizational safeguards designed to prevent unauthorized access, disclosure, or use.
We may share your information only in limited circumstances. We work with trusted third-party service providers who assist with hosting, AI processing, payment processing, and platform operations, all under strict confidentiality agreements, non-disclosure obligations, and data processing agreements that prohibit them from using your data for any purpose other than providing services to you. When you authorize integrations, data is synced with your CRM/CMS platforms such as Salesforce, HubSpot, WordPress, and Webflow as configured by you. We may disclose information when required by law, court order, or to protect our legal rights. In connection with a merger, acquisition, or sale of assets, your information may be transferred with continued privacy protection and confidentiality obligations. We will also share information when you explicitly authorize us to do so.
We have executed data processing agreements with all service providers who process personal data on our behalf, ensuring they comply with applicable data protection regulations, maintain confidentiality, and only process data according to our strict instructions.
We take data security seriously and implement industry-standard measures to protect your information. All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols—you can verify this by looking for the padlock icon and "https://" in your browser's address bar when using our platform. Your data is also encrypted when stored on our servers using advanced encryption standards.
Enhanced Protection for Sensitive Data: Information such as call transcripts, customer conversations, and proprietary business data receives additional security layers including restricted access controls, audit logging, and enhanced encryption. Access to this sensitive information is limited to essential personnel who have signed confidentiality agreements and are bound by strict data handling protocols.
We use role-based permissions and authentication protocols to limit data access to authorized personnel only. Our platform is hosted on secure, monitored cloud infrastructure with enterprise-grade security. We conduct regular security reviews and vulnerability assessments to identify and address potential risks. Your business data, call transcripts, and calculator models are isolated from other customers through technical segregation measures to ensure privacy and security.
Security Disclaimer: While we maintain enterprise-grade security controls, no online system can guarantee complete protection against all threats. We recommend using strong, unique passwords and enabling any available multi-factor authentication. Be aware that Internet communications inherently carry some risk, and we cannot provide absolute security guarantees.
You maintain control over your data. Under applicable data protection laws, including GDPR, you have several important rights regarding your personal information.
You have the right to access (Art. 15 GDPR) a copy of the personal information and business data we hold about you. You can request rectification (Art. 16 GDPR) to update or correct inaccurate information in your account or calculators. You may request erasure (Art. 17 GDPR) of your personal information and business data, subject to legal retention requirements. You have the right to data portability (Art. 20 GDPR), allowing you to request your data in a structured, machine-readable format and transfer it to another service.
You can request restriction of processing (Art. 18 GDPR) under certain circumstances, and you have the right to object (Art. 21 GDPR) to processing based on legitimate interests or for direct marketing purposes. If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal. Finally, you have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.
To exercise these rights, contact us at gettoknow@enablism.com. We will respond to your request within 30 days as required by law.
Important: Right to Object
When we process your data based on legitimate interests (GDPR Art. 6(1)(f)), you can object to this processing at any time based on your specific circumstances. Upon receiving your objection, we will stop processing your data unless we can show compelling reasons that outweigh your privacy interests, or if we need the data for legal claims. This right is particularly important for direct marketing—you can always opt out of marketing communications.
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us provide and improve our services. We use several types of cookies for different purposes.
Essential cookies are necessary for platform functionality, authentication, and security. These cookies are stored based on Art. 6(1)(f) GDPR (legitimate interest) and are required for the platform to work properly. Analytics cookies help us understand how users interact with calculators and features, stored based on Art. 6(1)(f) GDPR or Art. 6(1)(a) GDPR (consent) where required. Functional cookies remember your preferences and settings to enhance your experience. Integration cookies enable connections with CRM/CMS platforms like Webflow, Salesforce, and HubSpot.
We use both temporary cookies that are deleted when you close your browser, and persistent cookies that are stored longer-term for preferences and analytics. You control cookies through your browser settings—most browsers let you block or remove cookies. Keep in mind that blocking essential cookies will affect platform functionality. For analytics cookies, you can opt out via your browser's privacy settings or your Enablism account preferences.
Our platform uses AI to power calculator generation, transcript analysis, and business case creation. We treat all data used for AI processing with the highest level of confidentiality and security, particularly sensitive information such as sales call transcripts, customer conversations, and proprietary business data.
Confidentiality and Data Isolation: Your specific business data, call transcripts, customer information, and proprietary models are treated as confidential and are never used to train AI models for other customers. We maintain strict technical and organizational data isolation measures to ensure your competitive information, customer insights, and business intelligence remain exclusively yours. Each customer's data is processed in isolated environments with access controls that prevent cross-contamination or exposure to other users.
AI Model Training: When we improve our AI systems, we use only aggregated, anonymized data that has been stripped of all identifying information, customer names, company details, and proprietary content. This ensures that no customer-specific information, trade secrets, or confidential business data is incorporated into models accessible by others.
Your Control: All AI-generated content can be reviewed and edited by you before sharing with others, giving you full control over what information is distributed. You determine when and how AI-processed information leaves your secure environment. We're committed to responsible AI practices and continuous improvement, ensuring our AI systems operate transparently and ethically while serving your business needs.
We keep your data only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. While your account is active, we retain data necessary for service delivery and platform functionality. After account closure, we may retain certain information to comply with legal obligations such as tax and accounting requirements, resolve disputes, prevent fraud, and enforce our agreements.
You can request data deletion at any time, subject to legal retention requirements that may require us to keep certain records. Some data, such as temporary logs and session information, is automatically deleted after a set period as part of our regular data management practices.
Enablism is a Canadian corporation serving global clients. Your information may be transferred to and processed in Canada, the United States, and other jurisdictions that may not provide the same level of data protection as your home country. As a Canadian company, we benefit from Canada's strong privacy framework under PIPEDA, which is recognized internationally for its robust data protection standards.
When we transfer personal data from the European Economic Area (EEA) to Canada or other countries outside the EEA, we ensure appropriate safeguards are in place. We use the European Commission's Standard Contractual Clauses (SCC) for data transfers to third countries. We maintain contracts with service providers that include appropriate data protection obligations through data processing agreements. Where possible, we transfer data to countries recognized by the European Commission as providing adequate data protection through adequacy decisions.
Important Note: Countries outside the EEA may have different data protection standards. In particular, government authorities in some jurisdictions may have broader access to data than in the EEA. We implement contractual and technical safeguards to protect your data regardless of where it's processed. Contact us if you'd like details about the specific protections we use for international data transfers.
Our platform is designed for business use and is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
Our platform integrates with various third-party services to provide enhanced functionality. When you use these integrations, your data may be shared with these services according to their own privacy policies. We integrate with CRM platforms including Salesforce, HubSpot, Zoho, and Pipedrive. Our CMS platform integrations include WordPress and Webflow. We use analytics services such as Google Analytics with IP anonymization enabled to protect your privacy. Payment processing is handled through Stripe or similar payment service providers, and our platform is hosted on secure cloud infrastructure providers.
We have data processing agreements in place with these service providers to ensure they handle your data in compliance with applicable data protection regulations. We recommend reviewing the privacy policies of these third-party services to understand how they process your information.
We update this policy as needed to reflect changes to our platform features or data practices, new legal or regulatory requirements, and feedback from users and privacy best practices. The "Effective Date" at the top of this page shows when changes were last made.
For significant updates affecting your rights, we'll send email notifications or display prominent alerts in your account. We recommend checking this policy periodically to stay informed about how we protect and handle your data.
If you have questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your data, please contact us:
Email: hello@enablism.com
Subject Line: Privacy Inquiry / Data Protection Request
We aim to respond to all privacy inquiries within 30 days as required by applicable data protection laws. For urgent matters, please indicate this in your subject line.
Supervisory Authority: If you are located in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.